- Nextcare wins TPA of the Year at the 9th MIIA 2022
- The MyNextcare app finds success in e-services
Dubai, November 22
Nextcare won the award for ‘TPA of the Year’ for the 7th time in a row, thanks to the talented people behind the scenes who continuously strive to ease the insured members’ journey.
The leading TPA is constantly revolutionizing traditional approaches to medical services through the introduction of accessible, cost-efficient telehealth solutions that provide members with a more streamlined and secure health journey.
One of the popular e-services is their symptom checker, an easy-to-use interactive tool that walks patients through a series of short questions about their symptoms and provides advice regarding potential next steps.
This service offers a fast and convenient way of providing probably causes of the symptoms, thanks to its artificial based technology.
Another prominent e-service is the “See a Doctor” feature that connects the members with highly qualified doctors via video calls from the comfort of their homes.
The service has proved to be quite successful with about 80% of active patient cases being resolved during the video consultations.
Nextcare’s app also enables members to easily book appointments directly with doctors and medical facilities that are covered in their insurance plan, effectively eliminating multiple phone calls and long wait times.
The TPA has also improved members’ access to healthcare in the Middle East by partnering with Huawei Petal Search Engine.
The integration of Nextcare’s appointment booking solution into the search engine enables members allows members to access an ecosystem of over 6,000 approved healthcare providers across the MEA network.
About Allianz Partners
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance.
Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through several commercial brands including Allianz Assistance, Allianz Travel and Allianz Care.
Present in over 75 countries, our 19,800 employees speak 70 languages, handle over 64 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
For more information, please visit: www.allianz-partners.com
About Nextcare
Nextcare, part of Allianz Partners, specializes in providing complete health insurance management and administration services to healthcare payers including self-insured employers.
Having regional presence with global reach, Nextcare provides its clients with the perfect balance between unrivalled customer service and maximum cost optimization.
For more information, please visit: www.nextcarehealth.com
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